The LEPCO Difference

LEPCO amplifies the value of each brand and dealer partner, demonstrating a commitment to the industry that is second to none.

We Operate with Pride

Our family-owned and operated business model has ensured close-knit business relationships throughout the years. Maintaining these relationships and our reputation for outstanding service is our daily focus. Swift to act, we never sacrifice quality in product or support and are loyal to our strategic partners. We constantly ask ourselves, “How can we add more value?” to every task we carry out and every decision we make. 

LEPCO focuses on proper inventory management to help dealers achieve the most profitable level of inventory turns. Through our Performance Rebate Program, dealers are able to reduce inventory risk, model mix challenges, and carrying costs. Our Inventory Protection Program focuses on retailing interest-bearing inventory by sharing the interest costs. Combined with strategic booking programs and top-rated logistics, dealers benefit from savvy ordering processes, next-day service, and dependable fill rates. LEPCO’s own financial strength supports ongoing operational innovation and stability even in the most challenging economic conditions. 

In addition to core programming, LEPCO has a full team supporting both manufacturers and retailers in the channel, including: business consultants, technical service, marketing, customer support, and credit. 

We Continuously Improve

LEPCO is five decades strong and committed to our future. Always hungry to discover new opportunities and areas of growth, LEPCO understands that small gains over time make a big impact in the long view. We’re dedicated to serving the dealer of today – and of tomorrow. We strive to be the distributor of choice for years to come. We put our money where our future is – investing in our state-of-the art facility, our people and our next generation.

We Serve with Integrity

Do the right thing, all the time, every time. We have high standards of service and performance, which means we believe in transparency and accountability to earn your trust and respect. We proudly serve each other and our partners, as well as the greater community through volunteerism and charity.

We Create Successful Partners

Your success is important to us! We empower our channel partners and team members to innovate and grow, and we work hard to design profit-generating programs for all. Over our 50+ years in doing business, we’ve built a strong new dealer development methodology as well as ongoing business planning and support. Our retail-based sales readiness programs grow a dealer’s revenue and increase market share. We believe in unity and working as one with our strategic partners to accomplish greatness at every point in the channel.

successful outdoor power equipment partnerships

We Prioritize Family Culture

As a third-generation family business, we cultivate a unique culture for our staff and working relationships that is centered around people. Our team is human and values personal relationships where acceptance, generosity and kindness rule. When you put people first, success follows. 

Territory Management with a Team Focus

Delivering an industry-leading dealer experience is where our difference lies. Every dealer is assigned a strategic partner in their territory manager. This is the day-to-day go-to contact, who also offers business consultancy, product management and retail support. But because teamwork is at the heart of how LEPCO operates, you will be surrounded by sales management, inside sales representatives, product demonstrators, service technicians, accountants and a marketing team. Together we work to assist dealers in the promotion and sale of products. Dealers benefit from profit-generating programs, merchandising support, turn-key advertising programs, retail promotions, customer communications plans, sales and product training events, service schools and credit counseling. When a dealer calls customer support, they get a live voice on the other end ready to serve!

Product demonstration allows a dealer and their territory manager to offer product trials to prospective landscapers. A product demonstrator offers a hands-on experience for a crew on one of their specific job sites.

Product demonstrators also support dealer events at the dealership or within the community. Trade show? Open house? DIY workshop? A product demonstrator can bring demo units and a wealth of knowledge to such dealer-led events. 

Amplified Value

Brand value, dealer value, customer value. We work hard to amplify that value and move it along the channel.

When we provide quality products and exceptional service to our group of independent dealers, they in turn provide a higher level of service and support to the end-users of all the brands we represent. It’s how we all achieve forward motion in our businesses – and our hearts.

Michael Shafer, Territory Manager

Territory Manager since 2013

Both the relationships I’ve made within the walls of LEPCO and the ones outside with our dealers are like no other. I love to grow and help my dealers grow. LEPCO is my home – the people have helped me grow. I’ve learned that my smile is my logo, my personality is my business card, and how I leave others feeling after they have an experience with me is my trademark.

Mary Beth Ambrose, Ringtown Farm Equipment Company

Ringtown Farm Equipment Company

We cannot say enough about customer service at LEPCO. Friendly, caring, going above and beyond, pleasant to speak to and will go out of their way to find you what you need and getting it shipped out quickly. This follows through to their service department where the guys will always follow up and return your call every time. Great company to deal with!

Nicole Mueller, Customer Support Representative

Customer Support Representative since 2020

LEPCO definitely takes care of their employees. I’ve never worked for such a caring company.

Missy Chaffee, AP Specialist

AP Specialist since 2016

The people I work with are all like family.

Jenn Ridgeway, ERP Systems Administrator

ERP Systems Administrator since 2020

LEPCO has so many respectable company values, but I think teamwork is at the heart of it all. Every employee is a team player and I think that naturally leads to accountability, quality and motivation. Having assembled a reliable team of employees, LEPCO is able to withstand and overcome any obstacle.

Glen Burkholder, Service Manager

Service Manager since 1994

The success of LEPCO started with Merrell and continues today with Jeff, Mark, and Andrew. Today’s changing business model is dynamic and LEPCO finds a way to be a successful business partner and employer.

Paige McConnell, Customer Support Representative

Customer Support Representative since 2012

I love working at LEPCO because everyone is helpful and it is a family atmosphere and laid back.

Emily Fritz, Marketing Manager

Marketing Manager since 2021

Since Day 1, everyone at LEPCO has been committed to providing me the training and tools I need to succeed in my role. The onboarding was thorough, well-planned and terrifically executed. While there was a lot of information to absorb, the people on my team all demonstrated patience and understanding. Now that I’ve developed a better sense of my position, I know how I can make a difference for the company and our customers – and I’m empowered to do so!

Wisleine Rene, Receiving Associate

Receiving Associate since 2020

I enjoy working at LEPCO because every day I look forward to coming to work. The environment is very positive and everyone is very friendly.

Betty McCoy, McCoy’s Lawn and Garden

McCoy’s Lawn and Garden

Every story I could share about LEPCO would be a success! LEPCO has been a top-of-the-line company to deal with from day one. Thanks to everyone at LEPCO – old and new – for everything you did and continue to do.

LEPCO Updates

Servant Leader

Rob was recently the featured guest on the Servant Leader’s Library podcast, where he spoke about growing as a leader and making a meaningful impact. Listen to the full podcast as Rob encourages people in all points of their careers to lead well and make a difference where they are.